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Product guide

Retriever AI: your browser, task data, and Free Mode

What changes between Chrome and Cloud, how sponsored content works, and where to read the full data terms.

Retriever AI: your browser, task data, and Free Mode

When you ask an agent to use a signed-in site, access and data handling matter. This guide explains the main choices in Retriever AI. The Privacy Notice and Terms contain the full policy.

Chrome and Cloud use different sessions

The extension works in your Chrome browser, including sites where you are signed in. Cloud uses a separate browser. If you choose to sync cookies to Cloud, you are transferring session information so that browser can access the selected sites. Cookie sync requires a subscription. Cookie-sync guide

Task instructions, relevant page content, and connected files may be processed by the services needed to carry out the task. The exact path depends on your selected model, connected tools, and execution mode. This is why a blanket promise that nothing leaves your browser would be misleading.

What makes Free Mode free

Free Mode includes supported AI models and Cloud browser time for tasks you start in the extension or Cloud dashboard. No AI API key or paid AI subscription is required. Sponsored cards and a daily fair-use allowance apply.

Sponsored content can appear in the extension and Cloud. The Privacy Notice describes contextual matching, the information processed to deliver and measure ads, and regional privacy signals. Read Free Mode's privacy details before enabling it.

Cloud Free Mode also includes a license covering anonymized workflow records and derived products. This does not apply to extension tasks, credit-billed tasks, or Private Mode tasks. It does not promise that task data is never processed or shared. Data license and sponsored-content terms

What a paid plan changes

On a paid plan, you can turn Free Mode off and run on credits without sponsored cards. This also ends the Free Mode data license for future Cloud tasks. Anonymized records and derived products already created or licensed cannot be recalled by turning the setting off.

Using your own AI provider changes who handles and charges for model calls. It does not remove sponsored cards on the free plan. Your provider's terms also apply. Plan details

Choose the access your task needs

Use a browser profile containing the accounts needed for the task. Check the requested action and its result before allowing a submission, message, or purchase. For Cloud, check which logins you have chosen to sync. Your organization's rules may restrict how an agent can use its sites or data.

For retention, deletion requests, provider processing, and privacy rights, consult the Privacy Notice. For product setup, see the docs. Send questions about a specific data flow to the contact listed in the notice.

Updated September 22, 2026. This replaces the earlier article's broad statements about model providers, data sharing, and session handling so it reflects the current Free Mode policy.