01What do I get for free?
Free Mode includes supported AI models and Cloud browser time for tasks you start in the extension or Cloud dashboard. No AI API key or paid AI subscription is required. Sponsored cards and a daily fair-use allowance apply. Free Mode is ongoing, not a trial. New accounts also receive 100 one-time welcome credits for paid usage. These do not renew with the Free Mode allowance.
02What is Free Mode?
Free Mode includes supported AI models and Cloud browser time for tasks you start in the extension or Cloud dashboard. No AI API key or paid AI subscription is required. Sponsored cards and a daily fair-use allowance apply. On the free plan, Free Mode runs value models with reasoning held to Off or Low (up to Medium on GPT-6 Luna). Paid plans run the same value models in Free Mode at every reasoning level; premium models run on credits. Free Mode involves sponsored content in both the Chrome extension and Cloud, as described in the Terms and Privacy Notice. One schedule that runs once a day or less often, in the Cloud or in your Chrome, is included, paid from the daily allowance. More schedules, faster schedules, triggers, cookie sync, API runs, rtrvr's agent over MCP, and WhatsApp tasks require a paid plan. Browser tools that let your own AI drive your Chrome over MCP are free on every plan. Data enrichment and managed proxies can use credits separately.
03What does a paid plan add to Free Mode?
On a paid plan, Free Mode runs the same value models at every reasoning level. More reasoning uses more of the daily allowance; the allowance itself stays the same size. Premium models run on credits, with Free Mode off. Schedules can run as often as every few minutes. A scheduled run on a value model uses the daily allowance first, then your credits, and its results show a sponsored card; a schedule on a premium model, or one you ask to use your credits, bills credits only and shows no ads. Turn Free Mode off and runs bill credits with no sponsored card at all.
04What happens when I reach the free allowance?
Your account shows the current allowance and reset time. When you reach it, wait for the reset, use your own AI provider, or choose a paid plan. Your provider may charge for its usage.
05Can I use the API, MCP Cloud tools, or WhatsApp on the free plan?
On the free plan, Cloud API calls made with an API key, the MCP Cloud tools (cloud_agent, cloud_scrape, and agent or scrape when they run in Cloud), and WhatsApp tasks need a paid plan, as does running rtrvr's agent in your Chrome through API or MCP. Free Mode covers the tasks you start in the extension or Cloud dashboard. On a paid plan, API, MCP, and WhatsApp runs use credits for the resources they consume. Browser tools that let your own AI drive your Chrome over MCP stay free on every plan.
06Does my own API key remove ads?
Using your own AI provider avoids model-credit charges and the Free Mode allowance. Cloud resources and managed services may still use credits. Sponsored cards still appear on the free plan. Paid plans offer ad-free runs.
07What is Private Mode?
Team and Scale include Private Mode. Workflows in Private Mode run with zero data retention.
08What is a credit?
One credit equals one cent. Credit-billed runs use credits for managed AI, browser infrastructure, and other metered services. Supported AI and Cloud browser time are included in eligible Free Mode tasks.
09Do unused monthly credits roll over?
No. A paid plan refreshes its credits each billing month. Unused monthly credits do not accumulate.
10Is there annual billing?
Yes. Annual billing saves about two months' price compared with paying monthly. You pay once a year, and your plan credits still refresh every month.
11Can I bring my own AI provider?
Yes. Use a ChatGPT or Claude plan, connect an API key, or point rtrvr at a compatible local model. When your provider handles the model call, rtrvr does not charge model credits for it, and on the free plan nothing counts against the daily Free Mode limit; the sponsored card still appears on the free plan.
12How do I change or cancel a plan?
Open Manage billing from your rtrvr account. Stripe's billing portal handles plan changes and cancellation.
13How do referral credits work?
You and a friend each receive 1,000 credits once the friend you referred upgrades to a paid plan (or right away if you are already on one). An account can earn credit for up to five referrals. Referral credits never expire and are spent only after the monthly credits on your plan run out.
14Is Rover included in these plans?
No. Rover demos your product, gets new customers live, and answers their questions inside the product. Rover has its own plans. The plans on this page cover rtrvr in Chrome, Cloud, API, and MCP.